Shipping & Delivery

Delivery Areas

We deliver to addresses across Australia. If you're unsure whether we deliver to your location, please contact us at hello@luxverse.com.au before placing your order.

Delivery Costs

Shipping costs are calculated at checkout based on your delivery address and order details.

Dispatch Timeframe

We aim to dispatch all orders within 72 hours of payment confirmation, excluding Pre-orders, Backorders, and Special Orders (which will be noted on the product page). Estimated delivery timeframes are provided by our carrier and may vary.

Delivery

Signature on delivery may be required for certain orders. If you or an authorised representative are unavailable at the time of delivery, our carrier will leave a card and redirect your parcel to your nearest post office or collection point.

Changing Your Delivery Details

If you need to update your delivery address or arrange a different delivery date, please contact us immediately in writing at hello@luxverse.com.au. We cannot guarantee changes can be made once an order has been dispatched.

Title & Risk

Title to the products remains with Luxverse until payment has been received in full. Risk in the products passes to you upon dispatch from our fulfilment location. We recommend selecting shipping insurance at checkout to cover any loss or damage in transit. If you choose not to take out coverage, Luxverse accepts no liability for damage occurring during delivery.